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Terms of service

Plain terms, written the way I would explain them to you in a first session.

What coaching is

Coaching is a collaborative, forward-looking practice. I bring structure, honesty and experience; you bring willingness and the work between sessions.

Coaching is not therapy, medical treatment or psychiatric care, and it is not a substitute for any of them. If something needs clinical support I will tell you so and help you find it.

No guaranteed outcomes

I cannot promise a relationship, a timeline or a particular result. What I commit to is skilled, honest attention and a method that has helped many women change how they choose.

Scheduling and cancellations

Sessions are held online at a booked time. You may reschedule with at least 24 hours notice at no charge. Sessions cancelled with less notice, or missed, are treated as held.

Fees

Fees are agreed in writing before we begin. Programme fees may be paid in instalments by arrangement. Fees for sessions already delivered are non-refundable.

Confidentiality and its limits

Everything you share is confidential. The only exception is a serious risk of harm to you or another person, where I may need to involve appropriate help.

Ending the work

Either of us may end the engagement at any time. If I do not believe I am the right support for you, I will say so early and openly.